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User Experience (UX) Terminology: 80/20 Rule

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The Pareto Principle is very simple, yet very important. It is named after Italian economist Vilfredo Pareto, who, in 1906, found that 80% of the land in Italy was owned by 20% of the population.

It doesn’t matter how complex your website or application is, you will find that when you dig down into user analytics – the Pareto Principle will come into play. A small fraction of the functionality (or pages) will receive the majority of user time; this doesn’t mean that the rest of the functionality or content has no value but it does mean that some functionality and content is more important to the majority of your users than some of the rest.

Using the Pareto principle in web design means that you end up having a much leaner site. It will have been reduced down to feature the 20% that is most rewarding, and which produces 80% of whatever it is you want to achieve. With a less complex web design you will achieve a much better conversion rate.

The 80/20 rule observes that most things have an unequal distribution. Out of 5 things, perhaps 1 will be “cool”. That cool thing/idea/person will result in majority of the impact of the group (the green line). We’d like life to be like the red line, where every piece contributes equally, but that doesn’t always happen.

Here are three examples of how the Pareto Principle applies to user research.

In economics terms, there is diminishing marginal benefit. This is related to the law of diminishing returns: each additional hour of effort, each extra worker is adding less “oomph” to the final result. By the end, you are spending lots of time on the minor details.

The Pareto Principle, or “80/20 Rule” as it is frequently called today, is an incredible tool for growing your business. For instance, if you can figure out which 20% of your time produces 80% of your business’ results, you can spend more time on those activities and less time on others. Likewise, by identifying the characteristics of the top 20% of your customers (who represent 80% of your sales), you can find more customers like them and dramatically grow your sales and profits.

So Why Is This Useful?

The Pareto Principle helps you realize that the majority of results come from a minority of inputs. Knowing this, if…

20% of workers contribute 80% of results: Focus on rewarding these employees.

20% of bugs contribute 80% of crashes: Focus on fixing these bugs first.

20% of customers contribute 80% of revenue: Focus on satisfying these customers.

The examples go on. The point is to realize that you can often focus your effort on the 20% that makes a difference, instead of the 80% that doesn’t add much.

The idea might seem too good to be true, but the reality is that if you want a better conversion rate, what your website needs is an 80/20 optimization plan. Whether your goal is to generate more sales, or if it is your intention to gain more registered members, subscribers or email opt-ins, you will get better results from your website.

Examples of the 80-20 rule include:

  • 80 percent of a product’s usage involves 20 percent of its features.
  • 80 percent of a town’s traffic is on 20 percent of its roads
  • 80 percent of a company’s revenue comes from 20 percent of its products
  • 80 percent of innovation comes from 20 percent of the people
  • 80 percent of progress comes from 20 percent of the effort
  • 80 percent of errors are caused by 20 percent of the components

The 80-20 rule claims that for any large system 80 percent of the effects are generated by 20 percent of the variables in that system. The rule has proven true in all large systems including those in user interface design as well as economics, management, quality control, and engineering among others.

The Pareto Principle or 80-20 Rule can be very effective in helping you make decisions in your user experience work. From research and analytics to higher level stuff like project management, wherever there is data that can be quantified there’s the possibility that you can use this rule to focus your efforts on the areas of your work that bring the most results.

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Designer | Ideator | Thinker | Love Reading, Writing | Wildlife | Passionate about Learning New Stuff & Technologies. Feel free to comment below. Keep on visiting the blog for new articles. For suggestions and questions if you have any, then you can visit this link. (Disclaimer : My views are entirely my own and have nothing to do with any organisation)

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Design

Development of Explainable AI (XAI)

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Artificial Intelligence (AI) is a rapidly evolving field that has the potential to change the way we live and work. The latest research in AI is focused on developing more advanced and sophisticated AI systems that can perform a wide range of tasks with greater accuracy and efficiency. 

One area of AI research that has gained a lot of attention in recent years is deep learning. This is a type of machine learning that uses neural networks to model complex patterns in data. Deep learning has been used to achieve breakthroughs in areas such as image recognition, natural language processing, and speech recognition. AI is also expected to have a significant impact on the field of robotics. Advancements in AI are making it possible to develop robots that can perform a wide range of tasks with greater autonomy and intelligence. This has the potential to revolutionize industries such as manufacturing, transportation, and healthcare

Another area of AI research that is attracting a lot of attention is the development of generative models. These are AI systems that can generate new data, such as images or text, based on what they have learned. This has the potential to revolutionize fields such as art and design, music, and writing. Another area of research is the development of explainable AI (XAI), which aims to make AI systems more transparent and understandable. This is important for ensuring that AI systems can be trusted and used responsibly. XAI has been recognised by AI researchers as a crucial component of reliable AI, and explainability has recently attracted more attention. To address growing ethical and legal concerns Explainable artificial intelligence (XAI) is a useful tool for as well as important How? and Why? questions about AI systems. However, despite the demand for explainability across several disciplines and the growing interest in XAI research, XAI still has a number of drawbacks.

The creation of AI systems that can clearly and transparently explain their decision-making processes is known as explainable AI (XAI). This is crucial in circumstances when an AI system’s decisions could have broad repercussions, such as in the legal, financial, and healthcare systems. Here are a few instances of XAI in action:

  • Healthcare: An AI system that diagnoses medical issues must be able to justify its findings by referencing the patient’s medical history, test results, and other pertinent information.
  • Finance: An AI system that evaluates loan applications must be able to clearly explain the reasons a loan was authorised or denied, taking into account elements like income and credit history.
  • Legal: An AI system that helps judges make sentencing decisions must be able to provide a clear explanation of how it arrived at its recommendations, taking into account factors such as the defendant’s prior criminal history, the circumstances of the crime, and relevant laws.

In each of these examples, the ability to explain the decision-making process of an AI system is critical for building trust and ensuring accountability.

It is important to be aware of the potential of this technology and actively seek ways to harness its power for the benefit of society as a whole. The latest research in AI is focused on developing more advanced and sophisticated AI systems that can perform a wide range of tasks with greater accuracy and efficiency. From deep learning, generative models, explainable AI and robotics, the potential applications of AI are vast and it is expected to play an even greater role in the coming years, leading to new and exciting opportunities for innovation and progress.

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Extended Reality (XR), an evolving technology

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Extended Reality, or XR, is a catch-all phrase that refers to a variety of technologies, including Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). These innovations enable the development of immersive and interactive experiences that converge the real and virtual worlds. In the world of entertainment and gaming, XR has several applications. Virtual worlds and games that can transport users to other locations and eras can be created using VR and MR. The fields of training and education are further applications for XR. Users can learn and hone new abilities in a secure environment by using VR and AR to create realistic simulations and scenarios.

The performance and responsiveness of XR applications have recently improved because to the utilisation of edge computing and 5G. Edge computing allows data processing to occur closer to the user, which reduces latency and increases responsiveness. The use of AI and machine learning to enhance the realism and interactivity of XR experiences is another breakthrough. For instance, MIT researchers have created a virtual reality (VR) system that uses AI to create realistic scenes and characters that react to the user’s input in real time.

A rapidly developing technology, XR has numerous potential uses across numerous industries. There will probably be more advancements and use cases in the near future since it enables the construction of immersive and interactive experiences that blur the boundaries between the real and virtual worlds.

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Multi-material printing and innovation in hybrid manufacturing

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A type of 3D printing called multi-material additive manufacturing allows for the simultaneous printing of numerous materials, each with a variety of unique features. This technology has a wide range of applications and the power to completely alter how goods are created. The production of intricate and personalised products is one use for multi-material printing. It can be used, for instance, to print items with various textures, colours, and even degrees of hardness or flexibility. This makes it possible to produce items that would be challenging or impossible to make using conventional manufacturing techniques.

Engineering and prototyping both use multi-material printing. It can be used, for instance, to make workable prototypes of things like gears and bearings, that have different properties in a single print. This can greatly speed up the prototyping process and reduce the costs associated with creating multiple prototypes. Multi-material printing also has applications in the field of medicine. For example, it can be used to create customized prosthetics and other medical devices that have different properties in a single print. This allows for the creation of prosthetics that are more comfortable and functional for the patient.

New printing methods and materials have been used recently in multi-material printing. As an illustration, MIT researchers have created a technique for printing with several materials using a single nozzle, enabling the production of things with various qualities in a single print. the practise of “multi-material jetting,” which enables the use of a single print head to print numerous materials simultaneously. For instance, the J750 3D printer, and J850, which aims to “push the boundaries of 3D printed realism” from Stratasys can print with up to six different materials simultaneously, such as transparent materials, rigid and flexible plastics, and even color-changing materials.

Innovation in “hybrid manufacturing,” which mixes various production techniques including 3D printing, CNC machining, and casting to produce items with distinctive features. For example, researchers at the Technical University of Munich have developed a hybrid manufacturing process that allows for the printing of high-strength aluminium parts with embedded electronics. 

Multi-material printing is a rapidly evolving technology with many potential applications in a wide range of industries. It has the ability to produce complex and customized objects that would be difficult or impossible to create using traditional manufacturing methods, and it’s likely that we will see more developments in the near future. 

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