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Jakob Nielsen’s (Usability Heuristics): 10 Heuristic Principles With Examples

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Jakob Nielsen’s heuristics are probably the most-used usability heuristics for user interface design. Nielsen developed the heuristics based on work together with Rolf Molich in 1990. The final set of heuristics that are still used today were released by Nielsen in 1994. Also known as ”Usability Heuristics’. User Experience is a qualitative metric subject to many factors. Though they date back to the 90’s, these general rules of thumb are still valid and are used today.

1. Visibility of system status

The system should always keep users informed about what is going on, through appropriate feedback within reasonable time.

When you login to the gmail it shows you whats happening in the background and the progress.

2. Match between system and the real world

The system should speak the users’ language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.

Recycle bin icon is similar to a real bin, and icon itself shows weather it has files in it or not.

3. User control and freedom

Users often choose system functions by mistake and will need a clearly marked “emergency exit” to leave the unwanted state without having to go through an extended dialogue. Support undo and redo.

When you trigger an action accidentally, and you want to get out of there without going through any of the details, small cross is there to rescue you.

4. Consistency and standards

Users should not have to wonder whether different words, situations, or actions mean the same thing. Follow platform conventions.

Microsoft Word, Excel, and PowerPoint all use the same style toolbar with the same primary menu options: Home, Insert, Page Layout. Consistency results in efficiency and perceived intuitiveness.

5. Error prevention

Even better than good error messages is a careful design which prevents a problem from occurring in the first place. Either eliminate error-prone conditions or check for them and present users with a confirmation option before they commit to the action. (Read full article on preventing user errors.)

When you try to send an email through gmail and forget to add recipient, gmail smartly detects that you haven’t added the recipient and warn you before you send the mail.

6. Recognition rather than recall

Minimize the user’s memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.

(Read full article on recognition vs. recall in UX.)

When you google it gives you list suggestions as you type in based on your previous searches and related most searches.

7. Flexibility and efficiency of use

Accelerators — unseen by the novice user — may often speed up the interaction for the expert user such that the system can cater to both inexperienced and experienced users. Allow users to tailor frequent actions.

While any novice user use the default google image search, expert user always can refine the search by size, color, type and so on.

8. Aesthetic and minimalist design

Dialogues should not contain information which is irrelevant or rarely needed. Every extra unit of information in a dialogue competes with the relevant units of information and diminishes their relative visibility.

Google search and account login are a good example of minimalist design, it has only the required information to perform the primary task.

9. Help users recognize, diagnose, and recover from errors

Error messages should be expressed in plain language (no codes), precisely indicate the problem, and constructively suggest a solution.

When there is an error you should not panic user, you need to help them recover by suggesting a solution. This error message assures you are safe and suggest some alternative solutions.

10. Help and documentation

Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user’s task, list concrete steps to be carried out, and not be too large.

You can provide any extra information that would be useful to users, along with the label. But you should do so only if it is necessary.

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Designer | Ideator | Thinker | Love Reading, Writing | Wildlife | Passionate about Learning New Stuff & Technologies. Feel free to comment below. Keep on visiting the blog for new articles. For suggestions and questions if you have any, then you can visit this link. (Disclaimer : My views are entirely my own and have nothing to do with any organisation)

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girl flash superhero

Hi, this weekend is fastidious for me, since this time i am reading this enormous
educational piece of writing here at my residence.

Rajdeep Dam

Thanks girl flash superhero! Glad you liked it. Really appreciate you reading.

Design

Development of Explainable AI (XAI)

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Artificial Intelligence (AI) is a rapidly evolving field that has the potential to change the way we live and work. The latest research in AI is focused on developing more advanced and sophisticated AI systems that can perform a wide range of tasks with greater accuracy and efficiency. 

One area of AI research that has gained a lot of attention in recent years is deep learning. This is a type of machine learning that uses neural networks to model complex patterns in data. Deep learning has been used to achieve breakthroughs in areas such as image recognition, natural language processing, and speech recognition. AI is also expected to have a significant impact on the field of robotics. Advancements in AI are making it possible to develop robots that can perform a wide range of tasks with greater autonomy and intelligence. This has the potential to revolutionize industries such as manufacturing, transportation, and healthcare

Another area of AI research that is attracting a lot of attention is the development of generative models. These are AI systems that can generate new data, such as images or text, based on what they have learned. This has the potential to revolutionize fields such as art and design, music, and writing. Another area of research is the development of explainable AI (XAI), which aims to make AI systems more transparent and understandable. This is important for ensuring that AI systems can be trusted and used responsibly. XAI has been recognised by AI researchers as a crucial component of reliable AI, and explainability has recently attracted more attention. To address growing ethical and legal concerns Explainable artificial intelligence (XAI) is a useful tool for as well as important How? and Why? questions about AI systems. However, despite the demand for explainability across several disciplines and the growing interest in XAI research, XAI still has a number of drawbacks.

The creation of AI systems that can clearly and transparently explain their decision-making processes is known as explainable AI (XAI). This is crucial in circumstances when an AI system’s decisions could have broad repercussions, such as in the legal, financial, and healthcare systems. Here are a few instances of XAI in action:

  • Healthcare: An AI system that diagnoses medical issues must be able to justify its findings by referencing the patient’s medical history, test results, and other pertinent information.
  • Finance: An AI system that evaluates loan applications must be able to clearly explain the reasons a loan was authorised or denied, taking into account elements like income and credit history.
  • Legal: An AI system that helps judges make sentencing decisions must be able to provide a clear explanation of how it arrived at its recommendations, taking into account factors such as the defendant’s prior criminal history, the circumstances of the crime, and relevant laws.

In each of these examples, the ability to explain the decision-making process of an AI system is critical for building trust and ensuring accountability.

It is important to be aware of the potential of this technology and actively seek ways to harness its power for the benefit of society as a whole. The latest research in AI is focused on developing more advanced and sophisticated AI systems that can perform a wide range of tasks with greater accuracy and efficiency. From deep learning, generative models, explainable AI and robotics, the potential applications of AI are vast and it is expected to play an even greater role in the coming years, leading to new and exciting opportunities for innovation and progress.

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Extended Reality (XR), an evolving technology

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Extended Reality, or XR, is a catch-all phrase that refers to a variety of technologies, including Virtual Reality (VR), Augmented Reality (AR), and Mixed Reality (MR). These innovations enable the development of immersive and interactive experiences that converge the real and virtual worlds. In the world of entertainment and gaming, XR has several applications. Virtual worlds and games that can transport users to other locations and eras can be created using VR and MR. The fields of training and education are further applications for XR. Users can learn and hone new abilities in a secure environment by using VR and AR to create realistic simulations and scenarios.

The performance and responsiveness of XR applications have recently improved because to the utilisation of edge computing and 5G. Edge computing allows data processing to occur closer to the user, which reduces latency and increases responsiveness. The use of AI and machine learning to enhance the realism and interactivity of XR experiences is another breakthrough. For instance, MIT researchers have created a virtual reality (VR) system that uses AI to create realistic scenes and characters that react to the user’s input in real time.

A rapidly developing technology, XR has numerous potential uses across numerous industries. There will probably be more advancements and use cases in the near future since it enables the construction of immersive and interactive experiences that blur the boundaries between the real and virtual worlds.

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Multi-material printing and innovation in hybrid manufacturing

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A type of 3D printing called multi-material additive manufacturing allows for the simultaneous printing of numerous materials, each with a variety of unique features. This technology has a wide range of applications and the power to completely alter how goods are created. The production of intricate and personalised products is one use for multi-material printing. It can be used, for instance, to print items with various textures, colours, and even degrees of hardness or flexibility. This makes it possible to produce items that would be challenging or impossible to make using conventional manufacturing techniques.

Engineering and prototyping both use multi-material printing. It can be used, for instance, to make workable prototypes of things like gears and bearings, that have different properties in a single print. This can greatly speed up the prototyping process and reduce the costs associated with creating multiple prototypes. Multi-material printing also has applications in the field of medicine. For example, it can be used to create customized prosthetics and other medical devices that have different properties in a single print. This allows for the creation of prosthetics that are more comfortable and functional for the patient.

New printing methods and materials have been used recently in multi-material printing. As an illustration, MIT researchers have created a technique for printing with several materials using a single nozzle, enabling the production of things with various qualities in a single print. the practise of “multi-material jetting,” which enables the use of a single print head to print numerous materials simultaneously. For instance, the J750 3D printer, and J850, which aims to “push the boundaries of 3D printed realism” from Stratasys can print with up to six different materials simultaneously, such as transparent materials, rigid and flexible plastics, and even color-changing materials.

Innovation in “hybrid manufacturing,” which mixes various production techniques including 3D printing, CNC machining, and casting to produce items with distinctive features. For example, researchers at the Technical University of Munich have developed a hybrid manufacturing process that allows for the printing of high-strength aluminium parts with embedded electronics. 

Multi-material printing is a rapidly evolving technology with many potential applications in a wide range of industries. It has the ability to produce complex and customized objects that would be difficult or impossible to create using traditional manufacturing methods, and it’s likely that we will see more developments in the near future. 

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